Twist Stepper
Please Note: Orders placed using Cash on Delivery (COD) cannot be cancelled by customers once confirmed. If you need any assistance regarding your order, please contact our support team before your order is dispatched.
📞 Phone: +91 83839 19309
📧 Email: trendzix8@gmail.com
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Estimated Delivery:Sep 15 - Sep 19
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Free Shipping: On all orders ₹799 or Above
We offer a 5-day return policy on eligible items. You may request a return within 5 days of receiving your order.
To be eligible for a return, the item must:
* Be unused, unworn, and in its original condition.
* Be returned in its original packaging.
* Be accompanied by a valid proof of purchase or receipt.
IMPORTANT: Please record a complete video while opening and unboxing the package. This unboxing video is mandatory and must be kept as proof in case of any issue, damage, missing item, or wrong product received.
To initiate a return or exchange, please visit our Returns page.
If you need any assistance, feel free to email us at support@yourstore.com or send us a message through the Help section.
Twist Stepper
Discover more in our FAQ
How long does delivery take?
Delivery times vary depending on your location and the shipping method selected at checkout. Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days. You will receive an estimated delivery time at checkout, and once your order has shipped, you can track its progress.
How do I return an item?
To return an item, please visit our Returns page and fill out the return request form. After submitting the form, you’ll receive detailed instructions on how to return the product. Please ensure the item is in its original condition and packaging. You will also need to include a proof of purchase or receipt. If you have any questions during the process, feel free to contact our customer service team for assistance.
What is your return policy?
We offer a 5-day return policy from the date of delivery. The product must be unused, unworn, and in its original condition with all tags and packaging intact.
IMPORTANT: An unboxing video is mandatory for any return, exchange, damage, wrong product, or missing item claim. Please record a clear video while opening the package and keep it safely as proof. Without a proper unboxing video, we may not be able to process the return or claim.
A valid proof of purchase is required to initiate a return.
Please visit our Returns page to start the return process. If you have any questions, feel free to contact our customer support team.
Do you ship internationally?
At the moment, we only ship within India and do not offer international shipping. We apologize for any inconvenience and appreciate your understanding. Please check back in the future for updates on our shipping options.
How can I contact customer service?
You can reach our customer service team by:
Email: Send us a message at [support@trendzix.com], and we’ll get back to you as soon as possible.
Phone: Call us at [(+91)-8383919309] during our business hours, Monday to Saturday from 9:00 AM to 6:00 PM.
We are here to help and will respond to your inquiries promptly!