Terms & Conditions
Welcome to Trendzix! As part of our commitment to protecting your privacy, we have developed this confidentiality agreement to inform you about the details that we gather, how it is used, and the safeguards we employ. By using Trendzix's website, mobile app, or other linked services, you agree to the standards outlined below. This policy is applicable to all users, including visitors, registered users, and customers. We respect your privacy and confidence and strive to deliver a transparent and trustworthy solution.
For the purpose of providing you with smooth services, Trendzix gathers a variety of personal data when you contact us. Your name, email address, phone number, and shipping address are examples of personal identification information that is necessary for order processing and correspondence. To improve your experience on our platform, we also collect device and usage data, such as your device type, operating system, IP address, and browser information. In order to offer location-based services, we might gather geographic data if location tracking is enabled. Furthermore, we gather payment data, including bank or credit card information, which is safely handled by other vendors. We might have access to publicly accessible profile information if you interact with us on social media. Don't worry, we only gather the information required to deliver the services.
We collect personal information to improve your Trendzix experience in a variety of ways. We set up and manage your account, providing personalized recommendations and an effortless shopping procedure according to your preferences and order history. Your contact information is used to provide crucial revisions, security alerts, and promotional offers, and we additionally may use it to assist with customer service requests. We deliver personalized messages and product updates with your permission, and you can unsubscribe at any time. We also employ data analytics to improve our platform and provide new services. If you use hashtags to connect with us on social media, we are going to engage with your material in order to establish community. We will never use your personal information for unrelated reasons without your explicit consent.
Guarantees your security and confidentiality. We collect personal information, such as contact information, device data, location, payment information, and social media interactions, exclusively to improve your experience. Your data allows us to personalize recommendations, administer your account, provide crucial updates, and improve our services. We may share your information with reputable service providers, marketing partners, or for legal purposes, but we will never sell or trade it. We secure your data using encryption, access limits, and frequent security audits, but no technique of online transmission is completely risk-free. We recommend using strong, unique passwords and keeping login information private to ensure account security. Trendzix is committed to managing your personal information carefully and honestly.
Trendzix uses cookies and other tracking technologies to optimize your experience while browsing and platform performance. Cookies are brief text files kept on your device that allow us to remember your preferences, login information, and previous searches, making your interaction with us more effective and personalized. We also employ analytics tools such as Google Analytics to monitor user behavior on our website, which helps us identify which pages are most popular, user navigation patterns, and areas for improvement. This data is anonymized and aggregated to improve the user experience. You can change your cookie choices in your browser's settings, but removing cookies may affect certain functions, such as preserving your login session or products in your basket.
Changes To This Privacy Policy:
Trendzix retains the right to amend this Privacy Policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. When substantial changes occur, we will update the "Last Updated" date at the top of this page. We may also tell you directly via email or posting a notification on our platforms.
By continuing to use our services following any changes to this policy, you agree to the amended terms. We encourage you to review this Privacy Policy on a regular basis so that you are aware of how your information is secured.
Information We Collect and Data Retention:
We are committed to protecting your online privacy and data. We also acknowledge your need for the security and management of any personally identifiable information ("Personal Information") that you share with us. The Personal Information is used for the purposes specified in this privacy policy. TrendZix will collect information from its users, both private and public.
Private Information: The user's full name, age, cell phone number, permanent address, current location, e-mail address, bank details, or any other information required for registering, creating an account, and then using TrendZix's services. We may only share your Private Information as specified in this Privacy Policy and accompanying documents.
Publicly available information shall include:
Name (as registered).
Contact details include an email address, a phone number, and a residence address.
TrendZix does not solicit any information submitted by the User; but, if the information is required by any Central/State Authority for any reason, TrendZix will release the information without the User's prior permission.
TrendZix may send User service-related emails (such as account verification, changes/updates to Service features, and technical and security notices).
When you visit our Website, we acquire the following categories of information about you: personal, demographic, behavioral, and indirect information. In each case, however, the website specifies whether any personal or demographic information is required to use the requested services or not. Demographic information is information that is not unique to you and pertains to specific population characteristics, such as your ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation, and so on.
We also collect behavioral information about how you use our website, such as the pages you view, the services you use, your geolocation, browser and operating system type, domain names, access times, and referring web site addresses. This information is required for resource use analysis, problem resolution, fraud prevention, and service improvement.
We acquire indirect information about the User when you use certain third-party services on our Website, and such information is deemed required for the purpose.We gather financial information, such as bank account information, credit card/debit card information, or other payment-related information, exclusively for the purpose of paying service providers for the services you have received.
We keep your personal information so that we can continue to serve you with better service. If you want to remove or close your account, please contact us via Instagram DM or WhatsApp. You will receive an email confirming that your personal information and bank details have been destroyed. A repository copy of an email will be kept for as long as TrendZix reasonably believes is necessary for audit and record reasons. TrendZix will also keep logs, demographic, indirect, and statistical information that may be relevant to you but does not identify you individually. If others have previously accessed your personal information through our Sites, we are unable to remove the information or copies thereof from their systems.If you do not want your information handled as specified in this policy, you may withdraw your consent to our Privacy Policy. If you would want to do so, please contact us. However, please keep in mind that if you withdraw your consent, you may be unable to use the relevant services, and your account will be canceled.
TrendZix has the right to erase the data after 60 days from the date of account deactivation. TrendZix may then remove or de-identify your personal information so that it is anonymous and cannot be associated with your identity. For example, we may store information to prevent, investigate, or detect any misconduct in relation to the Service or to comply with legal obligations.
Contact Us
We are here to help! 🎉
Got a question or need help? We have made it simple for you to get in contact!
How To Contact Us:
Submit An Issue option in your Trendzix account. Our support team will handle it promptly. Expect a response within 24 hours.
Chat with us via WhatsApp:
Do you prefer to chat? We're only a message away! To start a chat with us, simply click the WhatsApp icon below.
Support hours are Monday through Friday, 9:00 AM - 6:00 PM.
For email help, please contact us at help@trendzix.com.
We're eager to help you! I look forward to assisting you with all of your needs.