Trendzix Shipping Policy
At Trendzix, we know how exciting it is to shop for new styles and beauty must-haves, and we want to get your order to you as soon as possible! Below, you'll find all the important details about how we handle shipping so that you know exactly what to expect.
Order Processing Time
Once you place an order with us, we jump into action to get it Delivery and ready to ship. Most orders are Delivered within 0 - 7 business days. If you place an order after 3 PM (local time) or on a weekend, we’ll start processing it on the next business day. Keep an eye on your inbox—we’ll send you an email as soon as your order ships, complete with tracking information.
Order Tracking
We know you're eager to get your Trendzix order, so as soon as it’s shipped, we’ll send you a tracking number via email. This way, you can follow your package every step of the way. Just click the link in your email to track its progress!
Shipping Delays
While we do everything we can to ensure timely deliveries, sometimes things are beyond our control—especially during busy seasons or due to unexpected carrier delays. If your order is delayed, rest assured we’ll keep you updated. And of course, if you have any concerns, feel free to reach out to us at support@trendzix.com and we’ll be happy to assist.
What Happens if My Package is Lost or Damaged?
We take great care in packing your items, but if something goes wrong and your package is lost or arrives damaged, we’ve got your back. Just let us know within 7 days of receiving your package, and we’ll work with you to resolve the issue—whether that means a replacement or a refund.
Lost package: If your package is lost in transit, we’ll help track it down. If it can’t be found, we’ll send a replacement or issue a refund. Damaged items: In case any items arrive damaged, contact us immediately with your order number and photos of the damage. We’ll sort it out quickly!
Need to Update Your Address?
We get it—sometimes you realize you’ve entered the wrong address or need to make a quick change. If you need to update your shipping information, contact us at support@trendzix.com as soon as possible. If your order hasn’t been Delivery yet, we’ll do our best to update the address. However, once it’s shipped, we’re unable to make changes.